Shipping & FAQ

Please view this page for any information about shipping, returns and cancellation policies.

 

Where is my order?

You can view the status of your order by logging in to your account and going to “order status”. Click on your order number to see your tracking code.  Additionally, we will keep you updated along the way through e-mail and/or text messages.

Can I cancel my order?

We will do our best to process order cancellations prior to it being shipped. Please e-mail us as soon as possible for a cancellation request and we’ll do our best to process the cancellation if the order hasn’t shipped already. 

What is your return policy?

Your satisfaction is our number one priority! If you are not satisfied with your purchase, you can return it to Sokit Beauty for a full refund (excluding s/h) within 30 days of the purchase date.

Please note that only items that have not been opened are eligible for return.

No refunds or returns on individual items comprising the Sokit curated kits (Starter-kit, Best-value-kit, Head-to-toe-kit, For-Sensitive-Skin, For-Oily-Skin, For-Normal-Skin, For-Dull-Skin, Vegan Kit).

For returns please email hello@sokitbeauty.com with your order number and "RETURN" in the subject line and the product(s) you would like to return and one of our Sokit team members will assist you with the return process.